passive aggressive

The Angry Smile at CPI’s Trainer Conference in New Orleans


This week, I had the honor and pleasure of traveling to one of my favorite cities–New Orleans, LA– to present at the CPI Conference on The Angry Smile and strategies for understanding and changing passive aggressive behavior. This article summarizes some of what I shared with this great group of professionals.

Also, check out the LSCI Institute’s online training based on The Angry Smile, which we proudly partner with CPI to present to professionals and parents everywhere.


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Strategies for Managing Passive Aggressive Behavior in the Workplace


This week, INC Magazine online published a nice feature article about passive aggressive behavior at work, featuring several strategies from my first book (co-written with Drs. Nicholas & Jody Long) The Angry Smile: The Psychology of Passive Aggressive Behavior in Families, Schools and Workplaces,  Check it out here:


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The Angry Smile Online Training Teaches People How to Manage Passive Aggressive Behavior


The Angry Smile ONLINE course is NOW AVAILABLE via the Life Space Crisis Intervention Institute’s website!  See below for a very special offer…


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Is there a person in your life who procrastinates, carries out tasks in intentionally inefficient ways, is quietly manipulative, creates minor but chronic irritation in others, and makes you feel like you are on an emotional roller coaster? If so, you may be working or living with a PASSIVE AGGRESSIVE person.



REGISTER TODAY FOR THE ANGRY SMILE ONLINE TRAINING to discover how to stop frustrating arguments, endless conflict cycles, and relationship-damaging wars of words.



10% DISCOUNT: All participants who register for The Angry Smile Online course during the month of August 2013 will receive a 10% discount on the course fee! Simply enter the code FACEBOOK at checkout and the discount will be applied upon checkout. 




The Angry Smile: Recognizing and Responding to Your Child’s Passive Aggressive Behavior


Amber had been giving her mother the silent treatment all week. She was angry about not being allowed to sleep over at a friend’s house. Late Thursday night, she left a note on her mother’s pillow, asking her mom to wash her uniform before Friday’s soccer game. When Amber returned home from school on Friday in a rush to pack her gear, she looked all over for her uniform. She finally found it in the washer-perfectly clean, as per her request — but still soaking wet! Amber was late for her game and forced to ride the bench.

When all was un-said and done, Amber’s mother felt defeated. Having one-upped her daughter in the conflict, it was clear to her that she had lost by winning. As parents, most of us have been in situations where traveling the low road is irresistible and we become temporarily reckless in our driving. But anytime we mirror a child’s poor behavior instead of modeling a healthier way to behave, our victories add up to long-term relationship damage and lasting hostilities.

So, what could Amber’s mother have done differently in this hostile un-confrontation? What can any parent do to avoid the agony of victory and the defeat of healthy communication? The following guidelines offer parents strategies for maintaining their calm in a passive-aggressive storm and responding in ways that lay the groundwork for less conflictual relationships with their children and adolescents.


To read more, please click the link below or visit the original post, on the Huffington Post Parents section.

Passive Aggressive Shopping: Husband vs. Wife


As we teach in The Angry Smile training, people are willing to go to great lengths to avoid expressing their anger directly…here’s a hilarious one for the passive aggressive files!


Passive Aggressive Question Answerer


My friend Amy just filled me in on this perfectly passive aggressive website:  Have you heard of it?  I’d tell you about it, but it would ruin the laugh you’ll get by taking 2 minutes to check it out.  Suffice it to say we’ve probably all felt this way when faced with a person who finds it more convenient to bother us with their question than to just google it for themselves.  Enjoy!

Passive Aggressive Signs

A friend of mine just posted this photo of an actual sign taped to a light pole in his neighborhood.  How deliciously passive aggressive.  Must include this in my next Angry Smile training!


Fine! Whatever! 8 Passive Aggressive Phrases Everyone Should Know


Do you ever feel like you are riding on an emotional roller coaster with your child? Is your little one friendly and sweet one day, then sulky and withdrawn the next? Does your teenager consistently procrastinate, postpone, stall and shut down any emotionally-charged conversation? Do you, as a parent, ever resemble that same portrait? If you answered “yes” to any of these questions, chances are good that passive aggressive behavior has found a way into your home and family.


Check out my article in the Huffington Post Parents section to learn about eight of the most common passive aggressive phrases and to figure out if “sugarcoated hostility” exists in your home and family.

The Agony of Victory and the Defeat of Healthy Communication


Dealing with passive aggressive communication in your household?  Check out my post on Psychology Today:

Training on How to Manage Passive Aggressive Behavior


This November 18th, the New Hampshire Center for Effective Behavioral Interventions and Supports (NH CEBIS) will host a one-day training on The Angry Smile (see Workshops & Speaking Page for full details).

Do you live or work with someone who:

  • Denies or represses feelings of anger
  •  Withdraws and sulks
  • Sends hidden, coded and confusing messages when frustrated
  • Procrastinates or carries out tasks inefficiently
  • Is quietly manipulative and controlling
  • Makes endless promises to change
  • Creates a feeling in others of being on an emotional roller coater

This workshop takes an in-depth look at the roots of passive aggression, exploring the behavior at five distinct and (more…)

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